11:15 AM - 12:15 PM Panel: Seamless Stores: Unifying the Store Network and Modernizing Retail

How are retailers unifying multiple channels in ways that create a compelling, consistent, and personalized experience for their customers at the stores? What are the cultural, organizational, and technological barriers to success, and how have our leaders overcome them?

• Tech Empowering modern stores for the right customer experience
• How does their unified commerce strategy deliver both profit and growth?
• Quick E-payments, Frictionless checkout and personalization

12:15 - 12:45 PM Unifying Retail Experience: Lessons to Learn

How do retailers unify multiple channels in ways that create a compelling, consistent and personalized experience for their customers? And at the same time, how does their unified commerce strategy deliver both profit and growth? Hear from our panel of retail leaders to understand the elements common to every successful omnichannel business, as the route to building or reinforcing your own roadmap. What are the cultural, organizational and technological barriers to success and how have our leaders overcome them?

1:00 - 2:00 PMNETWORKING LUNCH

2:00 - 2:30 PMKeynote: Unlocking Unified Commerce in FMCG

2:30 -3:00 PM Sector Watch : Brand Perspectives on Unlocking Unified Commerce in FMCG

• Smart Cart Technology: Discuss the implementation of smart cart technology that integrates with online platforms, allowing customers to seamlessly transition from in-store shopping to an online cart, enabling a unified checkout experience.
• Virtual Grocery Store Tours
• Dynamic In-Store Digital Displays
• Interactive Grocery Storytelling Campaigns
• Mobile-Driven Instant Checkout

3:00 - 3:30 PM KEYNOTE: Automate How: Industry Transformation with AI & Connections at the Core

3:30 - 4:00 PM Understanding and Influencing Today's Cross-Channel Customer Journeys

• Integrated Data Analytics for Seamless Insights.
• AI-Powered Predictive Customer Behavior Modeling: Allowing retailers to proactively shape cross-channel experiences based on individual preferences and anticipated needs.
• Virtual Shopping Concierges: The concept of virtual shopping concierges powered by AI, offering personalized assistance across channels to guide customers seamlessly through their retail journey.
• Unified Customer Profiles

11.15 AM – 12.00 PMThe State of D2C In 2024

Given the increase in competition, the rising costs of doing business and the resurgence of in store experiences, the DTC landscape has changed considerably over the past couple of years. The business model that launched the DTC darlings of the early 2010s isn’t working anymore and both traditional brands leaning into DTC and DTC brands trying to expand distribution need to focus on the most important thing- the way their current customer likes to shop.

12:00 - 12:30 PM Founders Forum: Insights From The Brands Who Are Disrupting with Hybrid and Retail strategy In 2024

Re-examining Your Store Strategy and Purpose In an Omnichannel WorlD

12:30 PM - 1:00 PMKeynote: Trends in D2C Investments: The Key Mix that Investors Search for in Pitches

1:00 - 2:00 PMNETWORKING LUNCH

2:00 - 2:30 PMInnovative Pitches: What Makes D2C Startups Stand Out in the Crowded Funding Space?

2:30 - 3:00 PM Brand Licensing and D2C Brands: New Era. New Partnerships

3:00- 3:30 PMKeynote:

3:30- 3:50 PMKeynote: Transforming Retail with AI

3:50 - 4:15 PM Mastering Social Commerce: Unleashing the Power of Multi-channel Integration and Live Selling

• Multi-Channel Integration Strategies: Creating a Unified Shopping Experience
• Technology Enablers: Tools and Platforms for Social Commerce Success
• Navigating Cross-Platform Challenges: Consistency in Branding and Messaging
• Global Perspectives: Cultural Sensitivity in Social Commerce

4:15 - 4:45 PMMarketing To Gen Z and Beyond: A Conversation with the Z-Suite

• Evolving the Playbook for Brand Partnerships and influencers
• How Generative AI Is Changing The Digital Marketing World
• Melding Brand and Performance Marketing