Retail & eRetail
LOYALTY 3.0
Time: 14:15 pm - 15:00 pm
What type of loyalty do today's shoppers buy?How do we build and sustain a loyal brand, following in today's dynamic times? 'Customers' new capacity Why loyalty doesn't have to
Session Highlights:
- Why loyalty doesn't have to be counterproductive to convenience: Why returns is case in point for building better loyalty
- How to use, select and leverage CRM technology and loyalty programme tools to support the customer experience?
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Mr. Ashwin Krishna, Head - Marketing, Capillary TechnologiesAshwin Krishna heads Marketing at Capillary Technologies, a pioneer of Omni-channel Engagement and Commerce in Asia. He loves all things Digital, Mobile and Retail!...Read More
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Mr. M S Ashok, Whole Time Director & COO, AccentivAshok has nearly three decades of sales and marketing experience, with the last 20 years focused entirely on loyalty and relationship marketing space. Ashok has worked with companies...Read More
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