Best in e-Retail category Awards

The category leaders which enjoy the largest market share and are also leading innovation for growth.

• Beverages eRetailer of the Year
• Most Disruptive eRetailer of the Year
• Gifting eRetailer of the Year
• Lingerie eRetailer of the Year
• Luggage e Retailer of the Year
• Fashion eRetailer of the Year-eRetailer specializing in Clothing, footwear, watches, jewelry, accessories
• Jewellery eRetailer of the Year-It is applicable for leading gold, diamond, and semi-precious jewelry and accessories e-Retailer
• Health, Beauty & Wellness eRetailer of the Year-eRetailer specializing in Health, Beauty, and Pharma products and services
• Consumer Durables eRetailer of the Year- eRetailer specializing in consumer durables, IT, and telecommunication products and services
• Specialty eRetailer of the Year-eRetailer specializing in a product and service meant for the niche consumer
• Home & Lifestyle eRetailer of the Year- eRetailer specializing in hard and soft furnishings and accessories for the home
• Education eRetailer Services of the Year- Online educational services
• Leisure & Travel eRetailer of the Year-eRetailer specializing in leisure and travel services like e-ticketing, travel
• Debutant eRetailer of the Year-eRetail venture which is less than 2 years
• Quick service food delivery eRetailer of the Year
• Value eRetailer of the Year
• Kids eRetailer of the Year
• Subscription eRetailer of the year(Service/ Product) - E-commerce companies that get customers to pay a subscription fee (monthly, annually, etc.,) and receive a product delivered to them on a recurring schedule.
• Rental eRetailer of the Year- E-commerce company that works on a rental business model
• Food & Grocery eRetailer of the Year- E-commerce business that is giving Direct to Home eRetail supplies across food, milk, grocery, or beverages
• Deals eRetailer of the Year- E-commerce company that is giving deals or promotions, coupons, etc to be availed online or offline
• Auto eRetailer of the year-E-commerce business that is retailing four-wheelers or two-wheeler (it could be either first-hand or used )
• B2B eRetailer of the year- E-commerce business that is selling products/services to other businesses
• Un-New eRetailer of the Year- E-commerce business that is selling Second Hands goods to customers through their online platform (Single category /marketplace )
• C2C eRetailer of the Year- E-commerce company where sellers and buyers directly interact with each other to sell
• E-commerce Solution Provider of the Year- Helping the e-commerce industry to grow their online business
• Best Offline to Online Business Model-Retailer that has best deployed Offline-to-online commerce a business strategy to draw potential customers who prefer the internet as the purchasing platform
• Best eRetail website
• Ethnic Fashion eRetailer of the Year
• Apparel eRetailer of the Year.
• Footwear eRetailer of the Year. Footwear eRetailers for men/women/ children
• eRetailer of the Year- The award is open to the best e-commerce company/ online brand which has showcased excellence and outstanding achievement across various parameters including GMV, customer experience, and product innovation amongst others.

Best in Retail Category Awards

These Retail Awards will recognize the Retailers and Brands who are modernizing retail in the digital age. The Awards will recognize outstanding retailers who have best responded to changing consumer habits by tailoring experiences, adopting omnichannel and digital strategies, and bringing retail transformation(front-end or back-end operations) thus closing the gap between the physical and digital worlds.

• QSR Retailer of the Year
• Beverage Retailer of the Year
• Gifting Retailer of the Year
• Fashion Retailer of the Year
• Apparel Retailer of the YearFashion Retailer
• Ethnic Fashion Retailer of the Year- All the retailers who promote and specialize ethnically.
• Home & Lifestyle Retailer of the Year
• Jewellery Retailer of the Year- Applicable for leading branded gold, diamond, and semi-precious jewelry and accessories Retailer
• Automotive Industry-Corporate dealers and distributors of Auto & auto products
• Footwear Retailer of the Year- Footwear Retailers for men/women/ children
• Pharmacy Retailer of the Year
• Financial Services- It will be given to Financial Services companies with offline-online models
• Specialty Retailer of the Year-Retailer specializing in a product and service meant for the niche consumer
• Luxury Retail - Fashion Retailer of the Year- Applicable to luxury fashion Retailer in India
• CDIT & Electronic Retailer of the Year-Applicable to all electronics goods/ white goods companies/manufacturers and retailers.
• Mobile & Telecommunication Retailer of the Year- Applicable to all mobile handset manufacturers and retailers/ dealers/ distributors.
• National Retailer of the Year-Applicable to retailers with Pan India Presence
• Food & Grocery Retailer of the Year-Applicable to Grocery Retail Businesses
• Most Innovative Retailer of the Year-Retailer employing must cutting edge digital transformation to enhance customer experience
• Luggage Retailer of the Year-Recognising excellence in Luggage Retail
• Beauty & Wellness Retailer of the Year
• Regional Retailer of the Year- Recognizing the regional retailers North/South/East/West
• Book retailer of the Year- Applicable to all formats of bookstores.
• Fashion Accessories Retailer of the Year- Retailers/online brands who made it easier for everyone to have easy access to all the fashion accessories.
• Kids Retailer of the Year- Applicable to all retailers who specialize in kids’ articles including clothing/ footwear/ accessories/ toys, etc.
• Value Retailer of the Year- Retailers/online brands who made it easier for everyone to have easy access to all the fashion accessories.
• Time Wear Retailer of the Year- Retailer who is selling watches/clocks in–store
• Variety Retailer of the Year- Open to Large, medium, and small retail concepts providing customers with a huge variety of products under one roof with an affordable price range.
• Optical Retailer of the Year-Retailer that is selling eyewear and optical merchandise innovatively
• Experiential store of the Year-Retail store that has great tangible and intangible experience for the customer with seamless use of technology
• Lingerie Retailer of the Year-Selling Innerwear or Lingerie in the store
• Kitchen Retailer of the Year- Selling kitchen and kitchen-related merchandise in-store
• Debutant retailer of the Year-Retail venture which is less than 2 years
• Most Disruptive Retailer of the Year 2023-This award is designed to celebrate the retailer - be they online pureplay, omnichannel, or bricks and mortar only - that has done the most to change their game.

RETAIL TECHNOLOGY INNOVATION AWARDS

This category celebrates companies that have developed innovative technologies and worked with retailers to transform the customer experience or back-end operations or both.

• Digital Transformation of the Year- Technology Deployment helps the Retailer adhere to standards brought about by changing consumer habits.
• Best Connected Experience of the Year- Tech Company that has been able to deliver a seamless experience across the various channels of Retailers. Evidence of a consistent customer experience and intelligent management of inventory across the channels will be good indicators of success.
• Delivery Innovation of the Year- Given to a Tech Enabler who has perfected effective and cost-efficient delivery for Brands
• Most Intelligent Use of Data- A data tech company that gives the best solutions for consumer data and insights to enable useful customers insights
• Best Video Marketing- Awarding a video strategy by a tech company that successfully increased engagement or awareness for a retailer
• Best SaaS Retail Enabler
• Customer Loyalty Initiative of the Year- This Award is open to a Tech enabler that has instigated new and innovative ways of improving its customer loyalty.
• Best Mobile App- Awarding a mobile application enabler that most successfully achieved set goals.
• Retail Tech Startup of the year-A start-up Retail tech company that has disrupted the rules laid by industry giants.
• Best logistics Partner-Awarded to logistics, courier, and fulfillment Company, who have been voted as Best-in-class service providers to retail business
• Best CRM platform- This award is for Customer Relationship Management vendors. The winning applicant will evidence market success, growth, and innovation.
• Best Use of AI- This award is open to businesses that are using artificial intelligence technology to further enhance customer experience. The winning applicant should demonstrate innovative thinking and how they improved the experience for their customers.
• Best Conversational Analytics Platform- This award is open to speech technology vendors (text, speech, call recording, and call analytics) who can evidence innovation and market success in implementing chatbots, Language support as an important part of their business for Retailers

Business strategy performance awards

• Best D2C Pivot- Awarding the most successful pivot to a DTC model by a brand.
• Best Use of Social Media and Communication Strategy Award-The Award will be given to the Retailer who has optimized Social media to leverage better customer engagement
• Best Community Building Strategy-Awarding the community building strategy that resulted in consistently high audience engagement and a strong sense of community built around a brand.
• Best Use of Technology- Awarding a retailer whose use of new technology has most significantly enhanced the customer experience.
• Business Culture Award- This Award is open to any Retail organization that has great Talent trust and this has made it an outstanding place to work.
• Best Influencer Campaign- Awarding the influencer marketing campaign that has been most creative, strategic, and effective in achieving its objectives
• Best Customer Insight Strategy- Awarding the retailer who has most effectively employed customer feedback.
• Best Digital Campaign- To those who have engaged and tried to create a connection with the customers through innovative YouTube ads
• Best Digital Loyalty Programme- Brands/ Retailers who have led the digital campaigns successfully and have attained/increased the loyal base of customers.
• Retail Marketing Strategy Award-This award will consider the ways technology now enables retailers to make sure customers get advertising relevant to them
• Retail Partnership of the Year-This category will recognize a successful partnership between a specific retailer and a technology supplier.
• Best Email Campaign- Awarding an original email campaign that has successfully increased engagement or awareness for a retailer.
• Best New Product or Launch Campaign- Awarding a marketing campaign that successfully generated buzz or increased awareness around a new product or initiative.
• Best Retailer/Agency Collaboration- Awarding the retailer/agency collaboration that has successfully met goals using uniquely innovative and creative solutions.
• Best In-store Innovation of the Year- A company that has delivered a memorable experience to its customers when they have visited its stores. This could be through the clever use of technology alongside traditional customer service techniques. It is the overall experience that must be exemplary, with technology simply being an enhancer.
• Best Metaverse Initative of the Year
• Best NFT Launch of the Year- Awarding the retailer whose mobile strategy or App best engages customers and/or aids the buying process.
• Best use of Personalisation- For the eCommerce business that has used personalisation in a unique, compelling and commercially successful way
• Best Innovation in Delivery- Awarded to the eCommerce business that has innovated to improve its delivery service level

Individual Awards

• Lifetime Achievement Award- The person who has given his heart and soul to create a brand from scratch, has reached an unbeatable level of success by creating an edge over its competitors and making the brand organization Sustainable.
• Retail Leader of the Year- A veteran retail professional who is constantly looking for and driving the next level of performance in their staff, product mix, merchandising, and marketing to sustain continuous growth.
• Entrepreneur of the Year- A thorough professional who has radicalized the industry with sharp business acumen.
• Woman Entrepreneur of the Year- Given to a woman entrepreneur/ professional who has done path-breaking in retail and building brand
• eRetail Leader of the Year-The professional with significant achievements as a mentor/leader, under whose leadership the company has grown tremendously.
• Young Entrepreneur of the Year- The Award will identify a young start-up entrepreneur who transformed the Indian ecosystem with his business execution, disruptive idea to business, and great entrepreneurial vision
• eRetail Entrepreneur of the Year

PAYMENT AWARDS

• Best Digital Wallet Initiative- A digital company that has leveraged technology to link payment gateways with multiple platforms to ease electronic transactions for their patrons.
• Best Retailer Adoption of Emerging Payments Technology- This award is for retailers who have adopted emerging payment technologies in their organizations to make the payment process easier and smoother for the customers. This award is for retailers who have adopted emerging payment technologies in their organizations to make the payment process easier and smoother for the customers.
• Best Payments Integration
• Payment Innovation of the Year- Awarded to innovate payment solution that has transformed business operations and deliver outstanding results

BEST OMNI-CHANNEL AWARDS

The Online brand has shown growth in entering the offline market to tap their customers on the last mile and deliver exceptional customer service

• Fashion- Brand specializing in Clothing, footwear, watches, jewelry, accessories, Ethnic wear, sports & Athleisure
• Jewellery- Applicable for leading gold, diamond, and semi-precious jewelry and accessories Brand
• Health, Beauty & Wellness-Brand specializing in Health, Beauty, and Pharma products and services
• Consumer Durables- Brand specializing in consumer durables, IT, and telecommunication products and services
• Specialty- Brands specializing in a Niche product and service - Petcare, Sleep solutions, Nutraceuticals, Recommerce
• Home & Lifestyle-Brands specializing in hard and soft furnishings and accessories for the home
• Education- Brands in educational services
• Leisure & Travel-Brands specializing in leisure and travel services like e-ticketing, travel
• Food Service-food delivery Brand
• Kids- Brands that specialize in kids’ articles including clothing/ footwear/ accessories/ toys, etc.
• Rental Business- Brand that works on a rental business model
• Un-New Brand- Business that is selling Second Hands goods to customers

SPECIAL AWARDS

• Creative Business of the Year- This award will identify and acknowledge such companies that have a creative concept or design innovation as their business premise.
• Profitable Business of the Year- e-Retail companies take a long time to break even. The Award will recognize such e-commerce companies that have posted profits
• Best Shopping Experience-This Award will benchmark the organization that has the best customer experience and ease in transactions right from ordering to delivery
• Best Customer Experience-This award will be ranked based on site usability, product and content, the efficiency of delivery, and customer satisfaction.
• Best Digital Transformation- Awarded to Most Innovative brand with unimaginative initiatives in the online retail space, ranging from site design, usability, customer experience, service, need fulfillment, or any other area of the Business
• Most Innovative eRetailer
• E-commerce Marketplace of the Year- Aggregators who are a 360-degree platform in Fashion, Food& Grocery, Foodservice, CBD, Consumer Durable, Pets, and Kids.
• Best use of AI technology-Given to a Retailer or eRetailer who has meaningfully deployed AI in the eRetail backend or front end.
• Best Shopping Mall of the Year - Regional (East/West/North/South)- Shopping Malls that have found resonance with customers and retailers alike
• Best shopping mall of the Year - national-shopping malls that have found resonance with customers and retailers alike nationally
• Experiential store of the Year- Retail store that has great tangible and intangible experience for the customer with seamless use of technology
• Large Format Retailer-Applicable to stores of at least a size of 10,000sq.ft. or more, & for departmental or single category stores
• Store Design of the Year<1000sq.ft- Recognizing outstanding store design that has changed the way customers shop and discovers their brand(s). Open to all retail sectors and stores, with sizes less than 1000sq.ft.
• Store Design of the Year>1000sq.ft-Recognizing outstanding store design that has changed the way customers shop and discovers their brand(s). Open to all retail sectors and stores, with sizes less than 1000sq.ft.
• Best Shopping Centre of the Year - Regional (East/West/North/South)
• Best shopping center of the Year - National
• Best Sustainbility Initiative